Privacy Policy

This Privacy Policy  describes the information collection, use, retention, and sharing practices of Lava Wellness, LLC (“Lava Wellness”, “we”, “us”, or “our”) and its affiliates and subsidiaries when you interact with us through our website at www.lava-wellness.net (the “Website”), our social media accounts, or through other digital products.

Information We Collect

When you engage with our services, we collect your personal information which is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you.  Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services, and any information automatically sent by your devices in the course of accessing our products and services.

Personal Information

We may ask for personal information, which may include your (1) name, (2) email, (3) phone number, and (4) address.  We may collect personal information from you when you sign up to receive updates from us via email or social media channels, use a mobile device or web browser to access our content, contact us via email, social media, or on any similar technologies, or when you mention us on social media.

When you Visit Our Website

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Collection and Use of Information

We may collect, hold, use, and disclose information for analytics, market research, business development, advertising, and marketing.  Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach. You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

Children’s Privacy

We do not market any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information, you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here on our website. 

Last modified: July 9. 2025